Frequently Asked Questions

Everything You Need to Know

Are Choc Nibbles suitable for vegetarians?

Yes! All Choc Nibbles products are suitable for vegetarians.

What are Choc Nibbles made of?

Choc Nibbles are a delicious blend of chocolate, caramel and biscuit. The exact recipe is a top secret but we can guarantee that love and laughter is put into every batch, creating the nibbly nobbly chocolate our fans love so much.

Do you offer international shipping?

We can offer additional shipping but it will be at an extra cost dependant on the location, this will be communicated to you at the checkout prior to purchase.

What is your returns/refunds policy?

As a family run business the quality of our products are our top priority and making sure our fans are happy, however if something's not quite right, please don't hesitate to get in touch. We're here to help.

 

Returns:

Since our items are perishable, we can’t accept returns. If you feel you deserve a refund, please read the refund section below for details.

Refunds

We have a refund policy of 30 days, If that period has passed since your purchase then we unfortunately cannot offer you a refund. However if, for any reason you feel you require a refund within those 30 days please get in touch at bert@chocnibbles.co.uk . We may require photographs of the product and will provide an email to notify you when these have been received.

 

To complete your refund, we will require a receipt or proof of purchase. If you have purchased our goods online and approved for a refund, then a credit will automatically be applied to your credit card or original method of payment. If the item was bought on sale or in a deal, the amount paid will be refunded, not the original price. 

Where can I find Choc Nibbles

Choc Nibbles can be found in high street traditional British sweetshops and retailers such as B&M, Heron Foods and Nisa across the UK.